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| Title: |
| CCA | Main section | Home |
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| Description: |
| CCA is the leading authority on customer contact strategies and operations. |
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| Scheduled Update: |
| The next scheduled crawl is planned for Wednesday 10th July 2013. |
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| Keywords: |
| analysis, bpo, call centers, call centres, customer contact, customer experience, expertise, ivr, multichannel, operators, vendors. |
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Page Updated: 22nd May 2013, 04:59:53
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